"Mañana, tal vez, tengamos que sentarnos frente a nuestros hijos y decirles que fuimos derrotados, pero no podremos mirarlos a los ojos y decirles que viven así porque no nos animamos a pelear". MAHATMA GANDHI

miércoles, marzo 09, 2011

CITAS HOSPITAL REGIONAL MEDELLIN

DESDE EL PRIMERO DE MARZO DE 2011 EMPEZÓ A FUNCIONAR EL CALL CENTER DEL HOSPITAL MILITAR REGIONAL MEDELLÍN

TELEFONO 444 94 30

A PARTIR DE LA FECHA SE HACE NECESARIO QUE CADA ACORADO DESDE SU CASA PIDA LA CITA QUE NECESITA

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  1. No debieron quitar el sistema de madrugar a pedir las citas personalmente.
    Este nuevo sistema está bien para la gente que tiene la suerte de que le contesten.

    Lo peor de todo es que cada intento de llamada se lo cobran a uno ya que primero contesta una voz grabada y luego lo dirige a la extensión, entonces si le suena ocupado, de malas, perdió el minuto, y eso para personas como yo que no tenemos fijo en la casa y que todas las llamadas las tenemos que hacer por celular o público nos sale carísimo.

    Si uno cuenta con la maravillosa suerte de que le contesten, le ponen música, llevo 5 días seguidos quedandome 10 minutos escuchando la musica que ponen, pero nunca contestan.

    Entonces, o pongan mas gente a atender en ese call center, o volvamos al sistema tradicional de madrugar a pedir la cita, al menos así uno iba a la fija y lo único que gastaba era lo de los pasajes.

    Las grandes EPS del país e incluso algunas con menores recursos, cuenta con un sistema por internet para sacar las citas, es increible que las fuerzas militares (que es en lo que mas se invierte en este país) no hayan llegado a tal modernización.

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  2. ANGELICA MEJIA ESTOY DE ACUERDO CON LO QUE DICE EL SEÑOR DIDIER BERNAL ES UNA FALTA DE RESPETO QUE LAS FUERZAS MILIATRES EN PLENO AÑO 2012 NO HAYAN IMPLEMENTADO UNA PAGINA DE INTERNET O ALGUNA OTRA ALTERNATIVA COMO LA TRADICIONAL PARA PEDIR LAS CITAS,
    LAS FUERZAS MILIATRES ES UNA DE LAS "MEJORES"ENTIDADES PERO SE LES ESTA CAYENDO LA IMAGEN CON LA PENDEJADITA DE LLAMAR PARA PEDIR UNA CITA SOLO HAY UN PROBLEMA LLAMEN PARA Q VEAN QUE NO LE CONTESTAN.


    SEÑORES DIRECCION GENERAL DE SANIDAD MILIATR POR FAVOR GESTIONES LA BUENA CALIDAD DE SEVICIO MEDICO DE LOS HEROES.

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  3. ESTOY CANSADA DE LLAMAR Y LLAMAR PARA QUE SIEMPRE ME CONTESTE LA GRABACIÓN, Y DESPUÉS TERMINE COMO SIEMPRE COLGANDO NO ME PARECE JUSTO, ESTA ES OTRA FORMA DE JUGAR CON LA INTEGRIDAD DEL USUARIO, ME PARECE QUE SI PUSIERON EL CALL CENTER ES PARA DE VERDAD HACER BUEN USO DE EL. POR ESO POR FAVOR CONTESTEN LLEVO CUATRO DIAS SEGUIDOS LLAMANDO DESDE LAS 8 am HASTA LAS 11am Y DESPUES LO MISMO EN LA HORA DE LA TARDE Y NADA. LOS INVITO A USTEDES SEÑORES DIRECCIÓN GENERAL DE SANIDAD MILITAR PARA QUE COMPRUEBEN LO QUE LES ESTAMOS DICIENDO POR FAVOR LA DISCIPLINA ES IMPORTANTE PARA EL CUMPLIMIENTO DEL DEBER. MUCHAS GRACIAS.

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  4. PESIMA LA ATENCION DE CITAS POR TELEFONO NUNCA CONTESTAN

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I M P O R T A N T E

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!!!!!! No deje de leerlos son importantisimos !!!!!!!